© 2019 East Tennessee Center for Orthopaedic Excellence .

All Rights Reserved

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MAIN OFFICE INFORMATION

2263 Sandstone Drive

PHONE: 423.353.1070

EMAIL: info@etcoe.com

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PATIENT RESOURCES

Your First Visit

When to Arrive:

  • You need to arrive 30 minutes early for your initial appointment in order to complete the new patient registration process.

  • A legal guardian must accompany any minor to their first appointment to complete registration.

Checking In:

When you first arrive at our office for your visit, please check in at the front desk and bring the following items with you:

  • Photo Identification of the Responsible Party (self or parent/guardian)

  • Health Insurance card of patient

  • List of current medications

  • Any referral form(s) that patient has received from primary care physician, ER, etc.

  • Any imaging (x-rays, MRIs, CT scans, etc.) you have had for this condition. All films need to be hand carried to your appointment.

  • Workers Compensation claim information (if applicable)

  • Motor Vehicle Claim Information (if applicable)​

New Patients and ER Referrals:

If you have been referred to us through the ER or have not previously been seen by any of the providers in our office, you will need to read, complete, and submit the following information when you arrive:

Co-Pays and Other Payments:

  • Your co-payment is required at the time of service

  • We accept Visa, MasterCard, American Express, and Debit Cards.

  • For new self-pay patients, a payment of $250 – $500, dependent upon the anatomical site, is expected on the day of your appointment before treatment from your physician. Established patients will be required to make, and keep current, all payment arrangements specified in their individual payment plan.

  • In the event your visit turns into a surgery, you will be required to pay a pre-surgical deposit. This will be applied to any outstanding balance.